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To start your return process or complaint please contact bykkbrand@gmail.com.

For returns or cancellations, the customer is responsible for the cost of shipping, as well as an additional return fee.

Within 14 days of receipt of the goods, we will refund the product value.

Goods returned must be unused and in original packaging.

The return is free and you will be fully refunded your payment. The only thing you need to cover is a return shipping cost.